Signing up at arena.ph is straightforward, but we want every new Filipino player to go in fully informed. Here's a complete rundown of what to expect when you create your account, what documents you'll need, and how the platform works once you're in.
Who Can Register at arena.ph?
arena.ph is open to Filipino residents and eligible players who are 21 years of age or older. This age requirement is set in line with Philippine gaming regulations and is strictly enforced. Every new account must pass identity verification before deposits and withdrawals are enabled. If you are under 21, you are not permitted to register or play on arena.ph — no exceptions.
Players from Manila, Quezon City, Makati, Cebu, Davao, Pasig, Taguig, and all other regions of the Philippines are welcome to register, provided they meet the age and eligibility requirements.
What Documents Do I Need?
To complete KYC (Know Your Customer) verification on your arena.ph account, you will need to provide a valid, government-issued photo ID. Accepted documents include:
- Philippine Statistics Authority (PSA) National ID / PhilSys Card
- UMID (Unified Multi-Purpose ID)
- Philippine Passport
- Driver's License issued by the LTO
- SSS or GSIS ID
- Voter's ID
Make sure your ID photo is clear, unobstructed, and not expired. Blurry or cropped images will delay your verification. You may also be asked to provide a selfie holding your ID for additional confirmation.
How Do Deposits and Withdrawals Work?
Once your arena.ph account is verified, you can fund it using GCash, PayMaya, BPI, BDO, or Metrobank. E-wallet deposits via GCash and PayMaya are processed instantly, so you can start playing right away. Bank transfers may take slightly longer depending on your bank's processing times.
Withdrawals follow the same channels. You can cash out your winnings back to the same GCash or PayMaya account you used to deposit, or to your registered bank account. arena.ph processes withdrawal requests promptly — most e-wallet withdrawals are completed within the same business day.
All transactions on arena.ph are denominated in Philippine Peso (₱). There are no hidden conversion fees for Filipino players using local payment methods.
Is My Personal Information Safe?
arena.ph takes data privacy seriously. Your personal information is collected and processed in accordance with our Privacy Policy and the requirements of the Philippine Data Privacy Act. We use SSL encryption across the entire platform and never share your data with unauthorized third parties.
Your financial details — including your GCash number and bank account information — are stored securely and used only for the purpose of processing your deposits and withdrawals on arena.ph.
Responsible Gaming Commitment
arena.ph is committed to providing a safe and responsible gaming environment for all Filipino players. When you register, we encourage you to set deposit limits, session time reminders, and loss limits from day one. These tools are available in your account settings and can be adjusted at any time.
If you ever feel that your gaming is becoming a problem, arena.ph offers a self-exclusion option that lets you temporarily or permanently close your account. You can also reach out to our support team for guidance. For additional resources, PAGCOR operates a responsible gaming program available to all Philippine players. Read more on our Responsible Gaming page.